Privacy Policy

mfisher665
Nov 7
2 min read

At Joma Bakery Café, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our cafés, websites, online ordering systems, loyalty programs, and other services.

1. Information We Collect

We may collect the following types of information:

Personal details: name, phone number, email address, and delivery information when you place an order or join our loyalty program.
Transaction data: purchase history, order preferences, and payment information.
Technical data: browser type, device information, and IP address when you visit our website or online platforms.
Feedback and communication: comments, reviews, and messages you send to us via forms, email, or Zalo.

2. How We Use Your Information

Your information is used to:

Process and deliver your orders efficiently.
Provide customer support and respond to inquiries.
Improve our products, menus, and customer experience.
Send you promotional updates, discounts, or announcements (only if you opt in).
Comply with legal requirements and prevent fraudulent activity.

3. How We Protect Your Information

We use secure servers, encrypted connections, and limited-access systems to safeguard your data. Only authorized staff have access to customer information for service-related purposes. We never sell, rent, or disclose your personal information to third parties without your consent, except as required by law.

4. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and help us understand customer behavior. You can choose to disable cookies through your browser settings, but some website features may not function properly.

5. Data Retention

We retain customer data only as long as necessary to fulfill the purposes stated in this policy or as required by law. When data is no longer needed, it is securely deleted.