AT JOMA WE ARE ALL ABOUT THREE THINGS:
Joma is a little slice of North American cafe culture transplanted into Southeast Asia, driven by our goal to benefit every person who steps through our doors as well as the people and communities that lay outside them. We love to bring you delicious food and a killer cup of coffee, but that’s not all that drives us to get out of bed in the morning (although the coffee does make our mornings run much more smoothly). At Joma we are all about three things:
FRESH, HIGH-QUALITY FOOD AND FANTASTIC COFFEE
We use the best ingredients in our food, whether it’s sourced abroad (like our New Zealand butter) or locally (like our fresh passionfruit juice) or prepared specially in house (like our gourmet ice cream). As for our coffee, it’s organic, fair trade, and grown in southern Laos by a community cooperative of farmers. The green beans are shipped directly to each Joma city, where it is roasted to perfection by local roastmasters.
EXCEPTIONAL CUSTOMER SATISFACTION
Our aim with every customer is to improve their day in any way big or small, whether you’re an expat who hasn’t tasted a reuben sandwich in years or you’re a backpacker looking for a communal space to meet fellow travelers. Additionally, our staff go through a thorough training process to provide a consistently high standard of service that is friendly and attentive.
EMPOWERING THE PEOPLE AND COMMUNITIES AROUND US
This is what really sets Joma apart. With our 10% of profit plan, Joma gives 10% to charitable organizations in the communities around our cafes. We work with several NGO’s, including Hagar International, to provide job training and employment opportunities to disadvantaged persons and victims of human rights abuse.